The Den

PRIVACY STATEMENT - Personal details included on Cottage or Wedding Booking forms will be stored in our secure Booking System. These forms will be destroyed at the end of December following your booking unless you specifically request this to be done sooner. Payment by card details will be stored on our secure server online. No details will ever be shared with a third party without your express permission.
HOLIDAY RESERVATIONS remain firm for 7 days pending receipt of the 25% deposit and online Reservation form. The balance is due 1 calendar month prior to arrival. Bookings made less than 1 month before arrival or Special Offers will require full payment at the time of booking. Non payment of the deposit or balance by the due date will be treated as cancellation.
HOLIDAY CANCELLATIONS, please advise us immediately. We will attempt to re-let the property & return your payment less a handling fee of 10% of the total cost of the holiday. If cancellation is within 1 calendar month of the booking all monies will be forfeited.
WEDDING RESERVATIONS remain firm for 14 days pending receipt of the 25% deposit and Booking Form. You will require confirmation of the date from the Registrars prior to finalising your Country Ways booking. The balance is due one calendar month before the wedding date.
WEDDING CANCELLATIONS, Ensure you have Wedding Insurance. There is no cancellation fee 1 year or more before the wedding date but a handling fee of £100 will be retained from the 25% deposit paid. Between 12 - 6 months before the wedding date 50% of the deposit will be retained and within 6 months of the date of the wedding all monies will be forfeited. If the date is rebooked for another wedding within 6 months of the wedding date, the 25% deposit will be refunded in full less a handling fee of £100.
ARRIVAL & DEPARTURE Cottages are available from 4.00pm arrival & 10.00am on departure, unless otherwise stated..
GUEST NUMBERS Must not exceed the number stated without written approval from Country Ways.
GROUPS Please contact us for 'stag or hen' groups where the majority are under 25 years old - thank you.
CLEANING, DAMAGE, BREAKAGES Cottages should be left clean, tidy & in the same good condition as found. Any breakages should be reported. We reserve the right to charge for any non-trivial damage.
CORN BARN when used by families on holiday or for any large celebration it must be left clean & tidy. All crockery washed and put away and the fridges and freezer emptied.
FRIENDLY DOGS are welcome but are NOT allowed in the farm, to be left alone in the cottage or allowed to foul gardens / childrens play area. Please use doggy bags to clear up after your dog and bring a blanket to cover any furniture your pet sits on.
In the unlikely event of your cottage being unavailable for reasons beyond our control, we will endeavour to find similar alternative accommodation or give a complete refund. No further liability will be accepted.
DISCLAIMER The use of accommodation & amenities including the farm, Pool room, play areas, gardens, hot tub, grounds, woodland & Corn Barn is entirely at the Hirers's risk & no responsibility can be accepted for injury, loss or damage to the Hirer or the Hirer's companions, guests or possessions.